Legal notice

Business information

This website, onlyooty.in, is owned and operated by:

  • Legal name: JAYANTHI M
  • Trading name: Only Ooty
  • Type of business: Sole Proprietorship
  • Registered address: 3/102, Kaircombai, Kotagiri, The Nilgiris - 643217
  • Email: balz.sanjay@gmail.com
  • Phone: +91 97887 96117

Customer care and grievance officer

If you have a complaint about an order, a product or this website, please contact the above address through post/mail or call. We acknowledge every complaint within 48 hours and aim to resolve it within one month of receiving it.

Product information

  • Our bakes, tea and chocolates are made or sourced in the Nilgiris by us.
  • Net quantity, ingredients, MRP (inclusive of all taxes), date of manufacture or packing, and best-before date are printed on each pack.
  • Country of origin: India.
  • Product photos are for illustration. Handmade items may vary slightly in size, shape and colour.

Allergen notice

Our products contain or may contain wheat (gluten), milk, tree nuts, peanuts and soy, and are prepared in facilities that handle these ingredients. Please read the ingredient list on each product page and pack before ordering or eating. If you have a food allergy, contact us before you order.

Intellectual property

The Only Ooty name, logo, text, photographs and designs on this website belong to Jayanthi M or are used with permission. You may not copy, reproduce or use them commercially without our written consent.

Website use and liability

  • We take care to keep prices, descriptions and stock information accurate, but errors can happen. If we find an error in your order, we will contact you and offer a correction or a full refund.
  • Content on this website is general information and is not medical or dietary advice.
  • We are not responsible for the content of third-party websites linked from this site.
  • Nothing in this notice limits any rights you have as a consumer under Indian law.

Governing law

This website and all orders placed through it are governed by the laws of India. Any dispute is subject to the jurisdiction of The Nilgiris.

Last updated: 11 October 2026